Limited Warranty

What Will Cellbox Do? For accessories covered by this limited warranty, Cellbox will provide a replacement or repair. Replacement may be a product of comparable value and design. Repair may include the use of refurbished parts or products. In the event of a defect in material and workmanship, these are your exclusive remedies.

What Does This Limited Warranty Not Cover? Items that have been damaged through normal wear and tear or customer use or abuse are not covered. Consumable items such as batteries as well as items that are missing accessories (such as cords or cables) and custom or personalized items are not covered. This limited warranty does not cover the repair, replacement, or cost of any electronic device or personal property not sold by Cellbox. Customer abuse includes, without limitation, dropping a phone or other mobile device.

Callbox offers certain products from third party companies that offer their own limited warranty. In those circumstances, the third party limited warranty shall be applicable and this Limited Warranty shall not apply. Cellbox may direct you to contact the third party to address the product defect. If the third party does not address the defect, you may contact Cellbox.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. CONSEQUENTIAL AND INCIDENTAL DAMAGES ARE NOT RECOVERABLE UNDER THIS WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. The limited warranty gives you specific legal rights and you may have other rights which vary from state to state.

Limited Warranty for Wireless Device Repair

Cellbox warrants its original repair against defects in material and workmanship for ninety (90) days from the date of the repair.

What Will Cellbox Do? For repairs covered by this limited warranty, if the original repair fails as a result of the quality of the part we installed or the workmanship in repairing the device, we will attempt to repair your device again, free of charge. If we are unable to repair your phone, we will refund the cost you paid for the repair. Repairs may include the use of refurbished parts or products. Our liability is limited to the amount you paid to us for the repair. In the event of a defect in material and workmanship, these are your exclusive remedies.

What Does This Limited Warranty Not Cover? Items that have been damaged through normal wear and tear or customer use or abuse are not covered. This limited warranty does not cover the replacement or cost of any electronic device or personal property not sold to you by Cellbox. Customer abuse includes without limitation dropping a phone or other mobile device. Additionally, this warranty does not cover: (1) any device that has been exposed to additional physical damage after the date of repair, (2) any device that has been repaired by a third party other than the Location after the date of the repair, or (3) any device that has incurred water/liquid damage at any time, including in the event that the repair was intended to fix water/liquid damage. There is no warranty for a device when water/liquid damage has occurred.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. CONSEQUENTIAL AND INCIDENTAL DAMAGES ARE NOT RECOVERABLE UNDER THIS WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. The limited warranty gives you specific legal rights and you may have other rights which vary from state to state.

How Do You Get Service under this Limited Warranty? Bring the device back ONLY to the physical Location where you had your device repaired. You must have the original receipt. Fill out the Location form available at the physical store location that performed the repair, which will include your name, address, phone number, and e-mail address. The information on the form will only be used to process your claim.